Importance And Source of Information of Consumer Protection Act 1986

Abstract

The consumer protection act 1986, gives protection to consumers against unfair trade practices by manufacturers. The consumer protection act places vital to save consumers from malpractices, adulteration, and unfair trade practices from manufacturers and traders. To study the awareness and attitude of consumers on consumer protection measures, to appraise the legal measures taken by the Government for the protection of consumers, to analyze the basic knowledge required for consumers while purchasing, to offer valuable suggestions to improve the awareness level based on the findings of the study. This Study analyses the demographic profile of the respondent and also checks the Source of Information about the Consumer Protection Acts the study found that social media is the most widely used medium for accessing information, being preferred by almost half of the respondents. Overall, this interpretation suggests that social media has emerged as a powerful force in information dissemination, impacting how people access news and content.